Overall, I'm satisfied with my trip. I was able to travel with some very pleasant fellow travellers, and enjoyed the scenery and the encounters with the local population.
The downside of the trip was the last leg, where, against all safety considerations, we had to travel for almost 19 hours on roads that were often broken, all night long, with thick fog, landslides and driving rain all night long.
What's more, the drivers of the 3 cars making up the convoy drove for 19 hours non-stop. They were heroic, as we had to wake them up several times. The passengers in the first car had to get out in the middle of the night to clear a road blocked by large stones.
Your Lyon team's decision shows a total lack of judgment. How can you make 9 people, plus your staff, drive in bad weather, at night, without taking into account the safety of your customers?
What's more, it shows a total lack of knowledge of the country, because anyone in the know knows that the local people don't travel at night. When night falls, they park their cars on the roadside and wait for daybreak to continue their journey.
.
As a former private banker, I fully understand the economic imperatives involved in running a business. Your team's primary goal was to get us on the plane to Paro at all costs.
This was to avoid paying extra nights and the $200/day tax plus extra airfare.
But a serious company like yours should have understood that the safety of your customers is more important than a few thousand euros.
Like most of the participants, I would like to receive a written explanation of this unfortunate affair.
I think an apology, better training for your teams and possible financial compensation would be most welcome,
Kind regards,
Flavio Mossi